Privacy policy

At Shazicare, we aim to deliver your favorite skincare products to you as quickly and safely as possible. Please read our Shipping Policy carefully to understand how we process, handle, and deliver your orders.

1. Order Processing Time

• All orders are processed within 1–2 business days after payment confirmation.
• Orders placed after business hours, on weekends, or on public holidays will be processed
on the next working day.
• Once your order has been processed, you will receive a confirmation message or email
with your order details.

2. Shipping Timeframes

Our delivery timelines may vary depending on your location:
• Within Pakistan: 2 to 5 business days
• Remote Areas: 5 to 7 business days
Note: Delivery times are estimates and may be affected by courier delays, weather conditions, or
unexpected circumstances beyond our control.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout before you confirm your
order .
• From time to time, Shazicare may offer free shipping promotions, which will be clearly
communicated on our website or social media channels.

4. Order Tracking

• Once your order has been shipped, you will receive a tracking number or confirmation
message via WhatsApp, email, or SMS.
• You can track your order status using the tracking details provided.

5. Delivery Guidelines

• Please ensure that the shipping address and contact information you provide are accurate
and complete.
• Shazicare is not responsible for delays or failed deliveries caused by incorrect or
incomplete address details.
• If the delivery attempt fails due to incorrect information, you may need to pay additional
shipping charges for resending the order .

6. Damaged or Missing Items

• If your order arrives damaged, defective, or incomplete, please contact us within 24 hours
of delivery.
• To report an issue, email us at shazicare@shazicare.com or WhatsApp us at +92 3708417212 /
+92 3379693590 with:
• Your order number
• Clear images of the product and packaging
Our team will investigate and arrange a replacement, exchange, or refund according to our Return & Refund Policy.

7. Delayed Deliveries

While we strive to deliver on time, certain circumstances may cause delays, such as:
• Courier company issues
• Extreme weather conditions
• Public holidays or unforeseen disruptions
Shazicare is not liable for delays caused by third-party logistics partners or circumstances beyond
our control.
9. Contact Us
If you have any questions or concerns regarding shipping, please contact our support team:
• Email: shazicare@shazicare.com
• WhatsApp: +92 3708417212 / +92 3379693590
• Website: www.shazicare.com

9. Limitation of Liability

• Shazicare shall not be held responsible for any indirect, incidental, or consequential
damages arising from the use of our products or website.
• All products should be used as per the instructions provided. Always perform a patch test before use.

10. Privacy Policy

Your privacy is important to us. Any personal data collected during your purchase or website visit
is handled according to our Privacy Policy.

11. Changes to These Terms

Shazicare reserves the right to modify, update, or replace these Terms at any me without prior
notice. We encourage you to review this page regularly to stay informed of any updates.

12. Contact Us

For any inquiries related to these Terms, returns, or orders, you can reach us via:
• Email: shazicare@shazicare.com
• WhatsApp: +92 3708417212 / +92 3379693590
• Website: www.shazicare.com

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