Terms and Conditions

Welcome to Shazicare!

These Terms & Conditions govern your use of our website www.shazicare.com and the purchase of products from our platform. By accessing our website and placing an order, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.

1. General Informaton

Shazicare is committed to providing high-quality skincare products and ensuring customer satisfaction.

These Terms apply to all users, customers, and visitors of our website.

2. Products & Availability

• All products listed on Shazicare.com are subject to availability.
• We reserve the right to modify, update, or discontinue any product at anytime without prior notice.
• Product descriptions, pricing, and images are provided for informational purposes only,
and slight variations may occur.

3. Orders & Payments

• By placing an order, you agree to provide accurate and complete information.
• We reserve the right to cancel or refuse any order if fraudulent, incomplete, or
suspicious activity is detected.
• All payments must be made using the payment methods available on our website.

4. Shipping & Delivery

• We strive to deliver your order promptly. Delivery timelines may vary depending on
your location and courier services.
• Shazicare is not responsible for delays caused by shipping carriers, incorrect address
details, or unforeseen circumstances.

5. Returns & Refunds

Our Return & Refund Policy governs all returns, exchanges, and refunds. By purchasing from
Shazicare, you agree to the following key terms:
• You may request a return within 15 days of receiving your order.
• Products must be unused, unopened, and in their original packaging.
• Refunds are only applicable if the product is damaged, defective, or incorrect upon
arrival.
• To initiate a return, email us at shazicare@shazicare.com with your order details and
images of the product.
• Once we receive and inspect your returned product, we will notify you regarding the
approval or rejection of your refund.
• Approved refunds will be processed within a reasonable timeframe using the original
payment method.

6. Exchange Policy

• Products can be exchanged if the wrong item was delivered.
• Items must be unopened, unused, and returned within 15 days.
• To request an exchange, email us at shazicare@shazicare.com with your order number and product details.

7. Order Cancellations

• Orders can be canceled within 24 hours of placement, provided they have not yet been
dispatched.
• If the order has already been shipped, it cannot be canceled.
• For cancellations, you can contact us via WhatsApp:
• +92 3708417212
• +92 3379693590

8. Non-Returnable & Non-Refundable Items

The following items are not eligible for return or refund:
• Used or opened products
• Products damaged by the customer
• Items purchased during sales, discounts, or promotional offers

9. Limitation of Liability

• Shazicare shall not be held responsible for any indirect, incidental, or consequential
damages arising from the use of our products or website.
• All products should be used as per the instructions provided. Always perform a patch test before use.

10. Privacy Policy

Your privacy is important to us. Any personal data collected during your purchase or website visit
is handled according to our Privacy Policy.

11. Changes to These Terms

Shazicare reserves the right to modify, update, or replace these Terms at any me without prior
notice. We encourage you to review this page regularly to stay informed of any updates.

12. Contact Us

For any inquiries related to these Terms, returns, or orders, you can reach us via:
• Email: shazicare@shazicare.com
• WhatsApp: +92 3708417212 / +92 3379693590
• Website: www.shazicare.com

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